Privacy statement       Privacy policy

We highly value your trust in choosing Kenyanhouse Boutique Hotel . Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details (including your credit card details).

This privacy policy applies to all of our services (whether accessed or made available online or through any other platform or device (hereafter collectively referred to as the "website")).

Information collection

When you make a reservation for you will be asked to complete online forms providing for: your name, (home or office) address, (business or private) email address, (mobile, home or office) telephone number, credit card details (i.e. credit card type and number, CVC code, expiration date, credit card holder name) and to the extent available, reservation preferences and smoking preference. This information is required to process, book and complete your reservation (including the sending of a confirmation email of the booking to you).

Disclosure of personal details

For our services, we shall collect for the following purposes the following information:

Reservation orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders, we will only disclose your name, contact details and the credit card details to the relevant hotel with which a booking is made.

When visiting and using our website, we do not share any personal information about our customers with our Service Providers and the Service Providers will not collect any personally identifiable information ("PII"). PII does not include your IP address, browser type, Internet Service Provider , Unique Device Identifier, Operating System and Latitude/Longitude. We may share and disclose your personal details and information to a governmental or investigative authority if required by law (or any regulation having the force of law), legal process, criminal investigation, court order or subpoena.

Protect and safeguard your online privacy

Please note that, in accordance with European personal data protection laws, strict security procedures are observed within Kenyanhouse to prevent personal data misuse and unauthorised access.

Protect and secure your credit card information

In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us just one time and after the booking there will be deleted.

After you have made a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel .

Furthermore, after your stay at the hotel, we will send you the guest review survey, which we appreciate to be filled in by you. Your completed guest review form may be uploaded onto and used on our website

Contact:

manage by : Summer management ltd.

p.o. box 1939 , kibokoni , plot no. 5630

80200 Malindi , Kenya

certificate of incorporation No. CPR/2010/27185 Single Business Permit No. 2011/6321

We are at all times entitled to change the way we collect, transmit and process the personal information and such other information as we may deem necessary. This Privacy Statement may therefore be amended from time to time in order to reflect the latest changes.